Gojek provides more than 50 services to their customers. From hiring a cab to hiring a sweeper, everything is available on one single app. Current Gojek consumers are especially the ones who are from 18 to 34 years old, maximum is married with no children. They have earned higher educational degrees if we compare them with the common people.
Invasion in a new competitive market:
Before entering the market, the first thing that one should keep in mind is about the opinion or the requirement of the common people. Attracting customers with different new ways can also help us a lot to boom our business in a short period of time. Different strategies can create to grab more and more customers.
Media nature changes from country to country. To cope up with the difficulties or the obstacles and to take the media our side, proper planning should be done, as in some countries media appreciates for the launch of new applications and in some countries media demotivates the company by creating a negative image of the app. as it may also affect the local apps running there. In order to manage all these things, proper steps should be taken and brand building should be done before launching an app.
The app should have great user interface:
There is a great user interface in the app so that one can use app in a flawless manner or users don’t have to complications while using the app.
Quick loading time with High performance:
Create app in a way that the application does not take much time to load the pages and should provide the high performance to their users.
Helpful Customer service support:
There is a number available in the app to resolve all the problem of their users related to the app. The Customer service support executive should handle the query of the customers very smoothly and politely.
Build application such a way that it can easily adapt to the changes that occur from time to time. Customization according to our customer’s need can be done in the app.
Match with a mobile platform:
The application that is created should match our mobile platform. It should not be developed in such a way that it creates a problem to use the app on our mobile phones.
Before launching any kind of business, one has to think about their target audience. Make sure about the target audience, whether your app is perfect for them or not.
Storage of Personal data with safety:
Keep storage of the personal data secure. There should be no chance of leakage of the data as it may contain confidential details about the user which he/she may not share with anyone.
If you want to develop your own app which can fulfill your customer requirements, you can go with an idea of Gojek like app development which will help you to grow your business easily.