Before the advent of the mobile Internet, taxis were always the first choice for daily travel. With the emergence of taxis, the competitiveness of traditional taxi rentals has declined significantly, and more and more consumers are getting taxi services from the Internet using a mobile app. Facing the traditional way of taxiing, it was gradually forgotten.
So, has the taxi booking industry declined?
No, rather we combined the taxi industry with the mobile app and adopted an online taxi service? It is because of this idea that the taxi booking apps were developed. So before you look for taxi booking mobile app development you must read about the purpose, architecture and features of a taxi booking app.
Purpose
- Better customer contact: By contacting customers online, you can better get customers who want to travel, and you can change problems that were difficult for customers to find in the past.
- More accurate: Through the online positioning function, we can better grasp the location of customers, thereby effectively receiving and delivering customers.
- Improve the experience: the traditional taxi service gives us a fixed feeling. Getting taxi service through the taxi booking software can effectively improve the service experience.
- More affordable: Traditional taxi services are basically charged by the meter, and the corresponding coupons can be provided through the application to achieve a more affordable travel price.
Architecture
An experienced taxi booking app development company will follow an architecture that has less complexities for both the user and the driver, with simple to follow navigation and UI.
On turning on any taxi booking mobile app, the user must see the real-time location of the taxi closest to you along with how many minutes it is away from the user, and then you can use the on-screen buttons to check it’s availability.
The user taps "Pick me from here" and he will receive a confirmation message. The driver (which is different from the user panel) will accept or reject the reservation in a simple window. If your reservation is rejected, the user can look for another car close to him.
While waiting for the taxi to arrive, the user can see the driver’s profile and their vehicle registration profile picture. The user can even see the countdown of the arrival time of this taxi by the help of the hours tracking feature. Of course, this time is estimated based on location. Road traffic and other factors may affect the specific arrival time of the taxi, but its estimation is relatively accurate.
When the driver arrives, the user will receive a notification, and then you have 5 minutes to prepare (such as coming out of a restaurant), and the meter will start. The user can enter your destination in the app from the beginning, but the user can also wait until you get in a taxi to say the destination.
The app will also ask about the payment method-cash or credit card. There is no extra charge for paying by card, and there is no charge for using this app to call a taxi. While the mobile app will collect a small commission from the taxi driver.
It is important to remember that the driver side of this application is different. The driver can see someone calling a taxi, they can choose to accept or refuse.
When you arrive at your destination to pay for the car, you will receive a notification message and an email receipt. Then you can also rate the driver.
You can view your personal information on the app at any time, including mobile phone number, email address, password and credit card information. You can even automatically set the tip ratio.
Mobile app features
- Taxi reservation
In order to better meet the user's travel needs anytime, anywhere, the application will provide users with corresponding taxi reservation service, so as to better meet the user's travel needs. - Map navigation
In order to better provide corresponding travel services, the app will provide corresponding map navigation services so that users and drivers can follow the specified route. - Cost calculation
Change the traditional way of calculating the meter, real-time billing through the application, allowing users to understand the cost details in real time. - Online assessment
As a member of the service industry, the value of its services determines the direction of the platform. Therefore, the app needs to establish a corresponding online evaluation function. - Online payment
Users can pay the fare directly online through the application, allowing users to enjoy more convenient travel services. - Online taxi
The system will use the principle of proximity to help users quickly obtain taxi services, changing the efficiency and quality of previous services.
The app must adopt various methods such as leaflet distribution and word-of-mouth publicity to attract drivers to use the application. You must aim for 2,000 drivers to register on your app in a year.
Mushahid Khatri
Mushahid Khatri is a Chief Executive Officer of Yelowsoft which is one of the leading Taxi dispatch software . He believes in sharing his strong knowledge base with leaned concentration on entrepreneurship and business.
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